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"You are an awesome tutor. Really admire the way you made a terrifying situation a bit less terrifying."
Autofennica Oy

"Usually can't sit in one place for an entire day without becoming restless, bored or worse. This time, no problem. Best part was a peek to my blind spot. I like the way you go deeper than just teaching, timing, mechanics etc."
Jarkko Kotola, CEO, Exakti Intelligence Oy

"In today’s challenging economic climate customer service is proving to be the differentiator between winning and losing business. AJAN consulting provided professional, focused, executive coaching that has given my staff and my business area a 'service edge' - strongly recommended."
Bryn Thomas, Global Head of Data, Content, Services Thomson Reuters

"The most valuable training I've ever participated in for 10 years! Excellent execution, thanks."
Global mobile phone company

Working smart together

Toni Berkowits” AJAN is a trusted partner of ours because they deliver a quality product in a very professional way.

Our clients consistently give excellent feedback for their work and we trust them to deliver on our customer promises. ”

Toni Berkowits, Managing Director

Nick Vertigans” We are proud to work with our valued partner to create great products for our clients.

Our clients consistently give excellent feedback for their work and we trust them to deliver on our customer promises. ”

Nick Vertigans, Director of Training

People don’t just rate us, they tell us our training is inspiring and empowering in over 90% of cases:

'We are very pleased with the customer experience training with AJAN Consulting. Nick created a very positive and personal atmosphere, which inspired our team to develop our communication and customer service skills. The learning has provided great practical help in different customer communication situations, since the training.'  Tuomo Pesonen, COO, RELEX

'AJAN is an important cooperative partner for us and we trust them to deliver a quality product in a unique and highly professional way. We trust them to deliver on our customer promises because our clients consistently give excellent feedback for their work.'  Jouko Tuominen, C.O.B, Faros Group

'Ajan Consulting proved a valuable partner in a large international project, providing the trainees with communications skills for a highly demanding international environment. The trainees acquired practical knowledge for instant use as well as tools for long-term professional development.'  Raija Koli, Director, FRAME Finland

'Ajan training was truly inspirational and gave me appropriate tools and motivation to structure, target and deliver my future presentations. I really enjoyed the days with Ajan, and really felt it was worth the invested time. I would recommend Ajan training for anyone who is interested in scoping and structuring their presentation skills.'  Mari Aaltonen, Senior Market Adviser at UK Trade and Investment

'Thank you for giving me the best 2 day lecture I’ve ever had the privilege to participate in, it was amazing. I learnt many things and I know I’m doing a better job.'  Olli Lehtisalo, Sales Director, Villivisio

'We have co-operated with AJAN and Nick for several years and we keep going back for more. We are lucky to have found a coach who is able to master the versatility of entrepreneur groups and their needs. What entrepreneurs find particularly good in the trainings, is the fact that they are both useful and practice-oriented, exactly what entrepreneurs need. We are already looking forward to seeing and hearing what new Nick has come up with for the next training!'  Marika Paakkala, Head of Aalto University Start-Up Center

'I was really impressed by the commitment of AJAN training in the preparation phase of the training sessions in order to fully understand and appreciate the level of professionalism of the delegates. AJAN masters in an impressive way the various elements and nuances of intercultural communication in the global context. Their attitude towards the training and the delegates is full of respect, genuine interest, good humour and joy, combined with exceptionally high professional didactic skills - what more can you expect in order to learn and grow in your profession!'  Iris Schwanck, Director, FILI

'Very positive atmosphere. Good feedback and well explained why and what I should do differently in a critical yet encouraging way.' Technopolis

'I just wanted to say thank you very much for entertaining, fun and educational training event. I have been on many, many courses during the last ten years, but your course was by far the best I have ever been on :)'  One of those global mobile phone companies...

'Nick does what he presents making the course believable. Methods are excellent and topics relevant. Material is excellent!'  Aalto University Start Up Centre

'Very positive, inspiring and encouraging.'  Taivex2